Gem Compliance Consulting

Straightforward guidance to businesses on financial services regulation
Gem Compliance Consulting Limited is an independent compliance consultancy firm that provides outsourced compliance guidance, training and project related services to financial services companies, including investment managers, hedge funds, accountants and actuaries, life and pensions companies and money services businesses.

The firm was created in 2005. The Managing Director and key consultant is Gillian Gallacher. Gillian has worked in the financial services industry since 1986 and has specialised in compliance roles since 1993. She has worked on the regulatory side of the industry and has also held FCA approved Compliance Officer roles.

Gem Compliance Consulting has offices in London and Edinburgh and provides services to clients throughout the UK.

Gem Compliance Consulting is a member of the Association of Professional Compliance Consultants, a trade body active in enhancing the professional standards of compliance consultants.


Gillian Gallacher - Managing Director

Gillian has worked in the financial services industry since starting her career as a graduate trainee with Scottish Widows in 1986. She has specialised in compliance roles since 1993 and has held various senior management positions.

Prior to establishing Gem Compliance she was Head of Regulation and Money Laundering Reporting Officer with the Royal Bank of Scotland’s life assurance, pensions and investment company and subsequently with Hewitt Associates, one of the world’s leading employee benefit consultancies.

She also has experience on the regulatory side of the industry having spent two years as a Principal Regulatory Officer with Lloyd's of London.

She has in depth experience of a number of different regulatory regimes including pre FSA (PIA, IMRO), FSA and FCA regulation, the Lloyd's market, designated professional firms and payment services institutions.

Gillian has a law degree (LLB), and the full Financial Planning Certificate (FPC). She also has the Chartered Institute of Securities and Investment Diploma in Investment Compliance, Investment Administration Qualification and Certificates in Risk in Financial Services and Global Financial Compliance. She is a Chartered Fellow of the Chartered Institute of Securities and Investment (Chartered FCSI) and a member of the Personal Finance Society (Cert PFS).

Emma Jones - Compliance Manager

Emma started working in financial services in 2005 after graduating with a first class honours degree in Biochemistry from The University of Sheffield.

After quickly climbing the ladder to a Team Leader position in Connells’ Mortgage Business Unit, Emma started working in Connells’ Compliance and Legal Services department as a Regulatory Risk Analyst.

Between 2007 and 2010 Emma obtained her Certificate in Mortgage Advice Practice and a Diploma in Compliance. Emma left her position with Connells in 2011 and joined Countrywide Principal Services Limited as a Technical Compliance Adviser.

In her role at Countrywide, Emma provided regulatory guidance on home finance, non-investment insurance and consumer credit related issues to Senior Management and Compliance and Legal staff within other Group subsidiaries, which included other directly authorised firms, their ARs and the Group parent company.

In 2014 Emma joined Gem Compliance Consulting Limited as a Compliance Manager.

Andrew Wright - Compliance Consultant

Andrew entered the financial services industry in 2000 as a graduate trainee with National Australia Group, following a number of years as a professional cyclist and obtaining a business degree.

After an initial couple of years spent in business banking, Andrew has since been employed in a broad variety of risk, compliance and regulation roles with blue chip and global corporates, across the banking, wealth management, asset management and energy sectors.

Andrew specialises in compliance monitoring and the implementation of risk governance frameworks.

Andrew’s qualifications include the industry recognised CISI Diploma in Investment Compliance, the Investment Management Certificate, and banking specific awards including Associate of the Chartered Institute of Bankers in Scotland, the Diploma in Business and Corporate Banking, and the Certificate in Mortgage Advice and Practice.

Andrew joined Gem Compliance Consulting Ltd in July 2017 as an independent consultant.

In his spare time, he is entertainment to a wife and three small children, and when feasible runs competitively.

Laura Thomson - Compliance Consultant

Laura started working in the financial services industry in London in 2001 and has worked in compliance since 2004. Her compliance roles have focused on investment banking, research and securities divisions.

After having lived in Hong Kong for eight years where she worked for Morgan Stanley and then Goldman Sachs, Laura returned to the UK with her husband in 2018, choosing Edinburgh as their new home.

Laura joined Gem Compliance Consulting as a compliance consultant in February 2019.

In her spare time Laura hosts a radio show “Vinyl Voyages” with her husband which is broadcast in Edinburgh and Hong Kong. Laura also enjoys cycling, swimming, running and horse riding.

Natalia Popova - Compliance Associate

Natalia has been working in financial services since 2012 after graduating with an MA in International Journalism from Cardiff University.

Natalia’s first taste of financial administration was with JTC Group in Luxembourg where she served as as an administrator.

She then moved to Orangefield Group where she was quickly promoted and became an Account Manager, mainly working with real estate and oil and gas clients. At Orangefield, Natalia handled day to day client queries as well as the full life cycle of a company from onboarding and incorporation to dissolution.

In May 2016, Natalia joined Gem Compliance Consulting Limited as a Compliance Associate.

Natalia also speaks fluent Russian, Dutch and French.

Agata Mackay - Junior Compliance Associate

Agata started working in financial services in 2016, a few months after she graduated from the Heriot Watt University having been awarded a degree in Interpreting and Translating in Spanish and French.

She worked for the Royal Bank of Scotland as a Premier Banking Officer before she secured a Relationship Manager role looking after her clients’ financial needs and handling their day to day queries.

Agata also achieved a Chartered Banker Certificate.

In December 2018, Agata joined Gem Compliance Consulting Limited as a Junior Compliance Associate.

Agata also speaks Polish, Spanish and French.

Lee McGreevy - Junior Compliance Associate

Lee has been working in financial services since 2006 after leaving school, starting his career in the retail banking sector assisting customers with any queries they had regarding their bank accounts.

After taking a short career break in 2010, where he travelled and studied, Lee returned to financial services in 2012 when he joined Bank of New York Mellon as an administrator, which progressed into a senior capacity including getting involved in client reporting and breach investigation.

In early 2016, Lee joined Alliance Trust Savings as an administrator, where he was eventually promoted to Team Leader. In this role he was heavily involved in working with SIPP providers and financial advisors and delivering support and guidance to his team. Since then, Lee has worked in settlements, loan operations and client relations in a variety of financial organisations on a contract basis which has given him wide-ranging experience in financial services.

Lee joined Gem Compliance/Midmar in April 2019 as a Junior Compliance Associate.

In Lee’s spare time, he likes to socialise with friends, exercise and travel (he would like to see more of Europe and Asia in the next few years).

Sophie Conlon - Junior Compliance Associate

Sophie started working in financial services in 2017, a few months after completing her high school education at Alva Academy.

She completed a risk and controls apprenticeship with Prudential Financial Planning as part of the risk and compliance team, as well as achieving a business and administration qualification.

Sophie then joined TSB as a fraud investigator and regularly supported victims of impersonation as well as identifying first party fraud.

In June 2019, Sophie joined Gem Compliance Consulting limited as a Junior Compliance Associate.

Stacks Image 121